Your Applications and implementations are studied and analyzed to have proper understanding of your system and related areas. Your application and queries are always under surveillance for addressing any critical issues. Our team quickly gets in touch with your team to address these issues and resolve them on time. We identify the areas of improvement and recommend course of action by proper planning and execution with the best Salesforce practices.
You always will have an account representative to call, and connect to discuss your day to day issues and related needs. We do all the necessary follow-ups on the day to day issues, and provide you proper daily or weekly reports and dashboard to get an idea of the standing issues, their status, and performance measures. Escalation points are identified on requirement basis and necessary steps are taken to resolve the issues.
We also customize the services based on your needs. Below are the areas which are generally covered during any typical supporting assignment –