The Top 10 Customer Relationship Management Services


Maintaining a healthy relationship with the customers is always the top priority of businesses as they know that in order to thrive their company, they need to provide better and long lasting services to their customers. A happy customer can help the business transform quickly while an unsatisfied customer could lead the company to a disaster. This is the main reason many companies utilize the services of Customer Relationship Management system who help them maintain the most important element of the company – Customer.

There are various CRM softwares available out there offering different services at distinct prices, however, the main motive of these systems’ is to help you provide better services to your customers and increase your overall sales. Below are mentioned top 10 CRM systems along with their features and effectiveness that will help you choose the best system for your company.

  1. Salesforce: Surely the most innovative, reliable and extremely effective CRM system used by thousands of companies worldwide to thrive their business and increase their sales. The multi billion dollar industry covers the most shares of the CRM market and offers many different features such as mobile friendly applications, cloud based system, Chatter to help businesses of all scales to transform and reach their organizational goals. Its services range between $5 to $300
  2. Microsoft Dynamics CRM: Not as effective as Salesforce, still Microsoft Dynamics has been growing continuously since last few years offering brilliant CRM features at a reasonable price. And since the system is designed by Microsoft, it can easily be integrated with other vital Microsoft products like Outlook.
  3. Oracle Sales Cloud: The company covers some 11.1 percent of the CRM market share, but it wasn’t well received by the public until its new Sales cloud was released with innovative features and interface, applications and Oracle social network. However, the cost of the Oracle Sales Cloud is on the high side with $100 to $200 per month per user.
  4. SugarCRM: Being in the market for over a decade, this CRM platform is highly popular among small and medium sized industries, offering both cloud based and on site services that range between $35 to $150 per user per month. Comes with several themes, extensions and language packs, SugarCRM offer email marketing, mobile application development for different platforms, and integration with other programs such as Google Apps easily.
  5. Workbooks CRM: Another fully cloud based CRM platform, established in 2007 that cost $31.19 and $64.03 per user per month for CRM and business edition and is highly appropriate for small and mid size companies. It offers extremely easy user interface, third party integration and brilliant reporting features at a very reasonable price.
  6. Insightly: Used by over 350,000 users worldwide, this complete cloud based CRM platform is ideal for small scale businesses, and is considered the cheapest CRM service provider in the world with per user per month cost ranges between $29 to $99. It functions with Google Apps, Google Drive and Gmail remarkably and is compatible with iOS and Android devices.
  7. Nimble: A relatively new yet rapidly growing web based CRM system which offers easy social media integration such as Facebook, LinkedIn, Twitter, etc. at a starting price of just $15 per month per user.
  8. Zoho CRM: Another freemium cloud based CRM platform which offers free services to up to three users and cost between $12 to $35 per month per user. It also provides third party and social media integration for multiple mobile platforms, however, when compared to other CRM solutions, it doesn’t have anything unique to offer.
  9. NetSuite CRM: Founded in 2007, NetSuite CRM is ideal for businesses of all scales and offers all the required solutions for maintaining a healthy customer relationship, but it does land on the costly side as the per user per month cost starts from $79. Nonetheless, it sure offers brilliant features such as easily customizable options, order management, marketing automation, tracking of sales and other activities related to customers along with smart mobile application development.
  10. Veeva CRM: Certainly the most unique CRM solutions, which is specifically designed for pharmaceutical industries. It is also a cloud based system build on, which helps medical companies to track and increase their sales.
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These are the top ten CRM solutions in the world and if you are also looking for best CRM solution for your company, then better research on these and pick out the one that is most suitable for your organization.

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