In today’s automotive logistics world, real-time coordination and digital transparency are vital. As vehicle volumes grew and client demands escalated, the company’s reliance on spreadsheets, disconnected tools, and phone-based tracking began to break down. They needed a modern, web-based system to centralize service status, streamline communication, and automate tracking tasks.
This case study explores how a full-stack platform built using Python and Angular gave the client a single source of truth improving uptime, response time, and customer satisfaction. Key takeaways include:
88%
Customer order visibility increased by
41%
Missed service deadlines dropped by
34%
Staff efficiency improved by
52%
Customer queries reduced by
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