In today’s automotive logistics world, real-time coordination and digital transparency are vital. As vehicle volumes grew and client demands escalated, the company’s reliance on spreadsheets, disconnected tools, and phone-based tracking began to break down. They needed a modern, web-based system to centralize service status, streamline communication, and automate tracking tasks.

This case study explores how a full-stack platform built using Python and Angular gave the client a single source of truth improving uptime, response time, and customer satisfaction. Key takeaways include:

  • How Angular’s dynamic UI transformed visibility and user engagement
  • Why Python’s flexibility made backend workflows faster and smarter
  • How a service-oriented architecture scaled across multiple locations

88%

Customer order visibility increased by

41%

Missed service deadlines dropped by

34%

Staff efficiency improved by

52%

Customer queries reduced by

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