Non-profits don’t just need great missions—they require digital platforms for volunteer coordination, donor management, and secure self-service tools for members and staff. With siloed databases, email-heavy workflows, and manual event tracking, this NPO needed a portal-driven transformation.

This case study explores how a custom cloud portal, CRM integration, and user-first design helped the organization boost fundraising, automate reporting, and deepen engagement. Key takeaways include:

• How a unified member portal accelerated event signups and pledge collection
• Why CRM-driven automation reduced administrative burden and increased transparency
• The role of real-time dashboards in empowering staff and supporters