Modern retail isn’t just about products; it’s about delivering seamless, personalized, and consistent experiences across all channels. For this national retail brand, fragmented systems, unresponsive mobile sites, and outdated infrastructure limited growth and customer satisfaction.

This case study explores how a full-stack transformation helped the client unify operations, boost customer loyalty, and increase conversions. Key takeaways include:

  • How a modular architecture and responsive frontend improved user engagement and mobile conversions.
  • Why real-time inventory synchronization reduced customer complaints and boosted trust.
  • The role of cloud-native infrastructure in reducing downtime and accelerating updates.

55%

Online revenue increased by

50%

Cart abandonment dropped by

45%

Mobile bounce rate improved by

35%

Marketing operations improved by

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