Business integration is a key feature in Community Cloud which connects business processes ranging from sales, marketing, and service to supply chain and product development. Status updates and fund approvals can be enabled using this business integration software. Records or any custom objects such as sales opportunities, contacts, campaigns and support cases can be integrated efficiently. By generating publisher actions and feeds, the processes can be moved directly by the members from the community. Data can be also integrated easily from a third-party system.
Community Cloud recommends resources and suggests connections to groups, experts and content based on the specific interest of the users. This helps in deeper and active participation for members with the communities. You can provide a personalized feed for the customers by choosing the relevant content from the community. A detailed view of community members is also available using Community Cloud.
With Community Cloud, we help you join the entire business through,