How We Evaluate and Deliver Your Requirements?
We will work with you to evaluate your existing business practices and systems, recommend courses of action, develop practices and create a Salesforce Consulting strategy.
Sales & Service Cloud Set-Up:
We will configure and customize Salesforce to support your everyday business process needs. This may include – using maximum OOB features, customizing Standard Objects based on the technical design & Data Model, Record Types, Validation Rules, Email templates, Record Sharing Features, Live Agent, Service Cloud Console setup, workflows and approval automation process. We will create highly effective custom reports and dashboards to give you better insight into your day to day business.
Initially we work with you to perform detailed requirements analysis, gap analysis, feasibility studies, and cost analysis of the Force.com platform. Once the requirements are captured, we perform technical design sessions in order to best utilize OOB features of Salesforce. We also prototype the application for user feedback on functionality features, usability, and to validate application design approach.
Initially we work with you to perform detailed Data Analysis, and then perform data migration or updates services that include data extraction, cleansing, de-duplication, standardization and validation, and import into Salesforce.
UAT & End User Training:
After the application is developed, and tested. We facilitate User Acceptance Testing along with training the Users. We create Training Manuals which help for future training for new users and related references.